HEXIS-BI Privacy Policy

Effective Date: July 2, 2026

At HEXIS-BI, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when using the HEXIS-BI application and related services.

By creating an account or using HEXIS-BI, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

Account Information

When you create a HEXIS-BI account, we may collect:

  • Name
  • Email address
  • Age
  • Gender

This information is used to create and manage your account and personalize your experience.

Health and Fitness Information

With your permission, HEXIS-BI may collect and synchronize health and fitness information from supported wearable devices and health platforms.

This information may include:

  • Sleep data
  • Sleep stages
  • Heart rate
  • Resting heart rate
  • Heart Rate Variability (HRV)
  • Stress data
  • Activity and exercise information
  • Step count
  • Calories burned
  • Recovery metrics
  • VO₂ Max (where available)
  • Other health and fitness data that you choose to share

You control which wearable services are connected and may disconnect them at any time.

Body Scan Information

HEXIS-BI uses body scanning technology to generate body measurements and body composition estimates.

This may include:

  • Body measurements
  • Circumference measurements
  • Body fat estimates
  • Lean body mass estimates
  • Body proportions
  • Body shape analysis
  • Three-dimensional body model

These measurements are used to provide progress tracking, sizing recommendations, body intelligence insights, and long-term trend analysis.

Photos and Body Images

To perform a body scan, HEXIS-BI uses your device's camera to capture front and side body images.

These images are securely processed to generate body measurements, body composition estimates, and a three-dimensional body model.

Your photos are used only to provide the body scanning service and are never used for advertising or marketing purposes.

Shipping Information

If you purchase a HEXIS-BI scanning suit or other products, we may collect:

  • Shipping name
  • Delivery address
  • Phone number
  • Order information

This information is used solely to process, fulfill, and support your order.

Device and Technical Information

To improve the performance, security, and reliability of HEXIS-BI, we may automatically collect technical information including:

  • Device model
  • Operating system
  • Application version
  • Crash reports
  • Diagnostic information
  • Anonymous usage analytics
  • Approximate location inferred from your IP address

HEXIS-BI does not collect precise GPS location.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Perform body scans
  • Generate body measurements and body composition estimates
  • Display body intelligence insights
  • Synchronize wearable health information
  • Track trends and progress over time
  • Process purchases and deliver products
  • Provide customer support
  • Improve our products and services
  • Maintain platform security
  • Comply with legal obligations

We do not sell your personal information.

3. Sharing Your Information

We share information only when necessary to operate the HEXIS-BI platform and provide the services you request.

Your information may be shared with trusted service providers that assist with:

  • Secure cloud hosting
  • Data storage
  • Authentication
  • Body scan processing
  • Wearable device integration
  • Analytics
  • Crash reporting
  • Customer support

These providers receive only the information necessary to perform their services and are required to protect your information.

We may also disclose information when required by law or to protect the rights, safety, security, or integrity of HEXIS-BI and its users.

HEXIS-BI does not sell or rent your personal information to advertisers or data brokers.

4. Data Security

We use industry-standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain appropriate security measures.

5. Data Retention

We retain your information only for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

6. Deleting Your Account

You may permanently delete your HEXIS-BI account at any time.

You can request account deletion by:

  • Using the Delete Account option within the HEXIS-BI application (when available), or
  • Contacting our support team at support@hexis-bi.com.

When your account is deleted, your personal information, wearable data, body scan history, body measurements, and associated records will be removed from our active systems unless we are required to retain certain information for legal, regulatory, fraud prevention, security, or accounting purposes.

7. Your Privacy Choices

You may:

  • Access your personal information.
  • Request corrections to inaccurate information.
  • Disconnect wearable integrations at any time.
  • Request deletion of your account.
  • Withdraw consent where applicable.

Some features of HEXIS-BI may no longer function if certain permissions or data connections are removed.

8. Children's Privacy

HEXIS-BI is intended for users who meet the minimum legal age required in their country or region.

We do not knowingly collect personal information from children without appropriate consent. If we become aware that such information has been collected, we will delete it as required by applicable law.

9. International Data Processing

Your information may be processed and stored in countries other than your own in order to provide the HEXIS-BI service.

Where required, appropriate safeguards are implemented to protect your information in accordance with applicable privacy laws.

10. Medical Disclaimer

HEXIS-BI is designed to provide body composition, wellness, recovery, longevity, and fitness insights.

HEXIS-BI is not a medical device and does not provide medical advice, diagnosis, or treatment.

The information provided by the application is intended for educational and informational purposes only. Always consult a qualified healthcare professional regarding medical concerns or before making significant health decisions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The most current version will always be available within the application and on our website. Continued use of HEXIS-BI after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

HEXIS-BI

Email: support@hexis-bi.com

Website: www.hexis-bi.com